EquipCalendar

Schedule and track your events and equipment with ease

Customer service means knowing your rental inventory inside and out

Businesses and companies often struggle for customers. From economic hardships to customer attraction, some companies just aren't cut out to be a force in an already competitive and tight market. While some companies are just destined to not be, there are some companies that are failing when they shouldn't be. These companies might manage several employees, have an impressive customer base, and even have some money channeled for marketing/advertising, but these facts mean little when you talk of customer service and inventory. If you own a company, but you aren't keeping an idea of your inventory, there will be consequences for you and your company. Knowing the amount and the kind of inventory you hold will make it extremely easier to provide to rental customers.

Why is it important?

You might be wondering what is so important about knowing your inventory. For some company owners, inventory poses no special problem, as they keep a routine eye on it constantly. For others, their own inventory may be a mystery to them, and its unknown availability is a consistent problem in running the business. Think of this as an example. If you work as a waiter at a popular restaurant, how important is the inventory for customers? The restaurant mainly deals with food inventory, and if you are constantly telling the customers you are out of this or out of that, they might reconsider and end up picking a different restaurant. The same goes for any business. If you are consistently out of stock, or if you are always unaware of the type and number of inventory, you are doing yourself a great disservice. Now, the question is, how do I keep track of my inventory?

How to keep track of your inventory?

Knowing the inventory will make you seem very professional with your customers and, in doing this, you are essentially providing good customer service. There are several programs and products available for inventory tracking. Once you are looking for a tracker, you will find there are several ones available for both use and purchase, making you able to keep track of your inventory in no time. One of them is EquipCalendar, a program specially devised to help its users in keeping track of their inventory. With EquipCalendar you will never be out of stock again, as it will serve as a easy to use tool for increasing your customers’ satisfaction.
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