Schedule and track your events and equipment with ease

Customer service means knowing your rental inventory inside and out

Businesses and companies often struggle for customers. From economic hardships to customer attraction, some companies just aren't cut out to be a force in an already competitive and tight market. While some companies are just destined to not be, there are some companies that are failing when they shouldn't be. These companies might manage several employees, have an impressive customer base, and even have some money channeled for marketing/advertising, but these facts mean little when you talk of customer service and inventory. If you own a company, but you aren't keeping an idea of your inventory, there will be consequences for you and your company. Knowing the amount and the kind of inventory you hold will make it extremely easier to provide to rental customers.

Why is it important?

You might be wondering what is so important about knowing your inventory. For some company owners, inventory poses no special problem, as they keep a routine eye on it constantly. For others, their own inventory may be a mystery to them, and its unknown availability is a consistent problem in running the business. Think of this as an example. If you work as a waiter at a popular restaurant, how important is the inventory for customers? The restaurant mainly deals with food inventory, and if you are constantly telling the customers you are out of this or out of that, they might reconsider and end up picking a different restaurant. The same goes for any business. If you are consistently out of stock, or if you are always unaware of the type and number of inventory, you are doing yourself a great disservice. Now, the question is, how do I keep track of my inventory?

How to keep track of your inventory?

Knowing the inventory will make you seem very professional with your customers and, in doing this, you are essentially providing good customer service. There are several programs and products available for inventory tracking. Once you are looking for a tracker, you will find there are several ones available for both use and purchase, making you able to keep track of your inventory in no time. One of them is EquipCalendar, a program specially devised to help its users in keeping track of their inventory. With EquipCalendar you will never be out of stock again, as it will serve as a easy to use tool for increasing your customers’ satisfaction.

Several Important Aspects Regarding Equipment Rental Software

When you're trying to keep on schedule for that important event in your organization, you might want to consider using equipment rental software to efficiently set up the entire process. In addition, trying to run your own rental business can at times be overwhelming if you lack the tools. Nonetheless, here at EquipCalendar, we provide our customers with plenty of software tracking tools to get the job done effortlessly.

For any person, or business, that has ever tried to plan out a event or party, they surely have already experienced all the stress that can go along with it. In addition, if you're in the business as an event planner, your job is to ensure that everything pertaining to the upcoming event will function properly. However, trying to ensure that you don't overbook your inventory could become very difficult to manage on your own.

With that in mind, many companies are now turning their focus to setting up proper software to help them keep track of everything. However, trying to find a proper service provider to help you start the tracking process could at times become stressful. Here at EquipCalendar, we provide simple equipment tracking and calendaring tools to cater to a variety of businesses. This can be extremely beneficial, especially when you're first starting out in your business, and trying to already build up a client base.

For those in the rental of equipment for events such as weddings, you're going to be responsible for telling your clients when they can expect your equipment (and their rentals) to  arrive. While some companies in the beginning could perhaps track these details on their own while only having a few clients, trying to track every aspect for many clients can become very difficult very fast. 

When it comes to tracking your inventory, and when it is going to be made available for the next clients event could be costly, if you're not certain on where your inventory actually is at. Setting up the proper equipment rental software in advance could end this disaster from costing your company sales. Selecting the right type of software that can provide you with a list of all your inventory on daily, weekly, or even hourly basis is crucial. 

When it comes to renting out equipment to the public, you have to be certain what your expenses will be. If, you don't know this aspect at all times, you could end up losing money along the way. With that said, you also need to be certain that all of your employees understand the prices your company charges continuously, which is yet another great benefit to using equipment rental software to help ensure that everyone in your own organization is properly informed at all times. This can be especially helpful for those companies that handle large rental events simultaneously.

When it comes to using equipment rental software for your business, at times selecting the right one could be very confusing to begin with. However, taking the time to research all of the available options open to you could prove to be beneficial to the future of your business.